Terms & Conditions
Please read these Terms & Conditions carefully. They cover all the products included on our website.
Accessing our site and viewing our products and services does not require any registration.
However, if you decide to buy any product from our website you will need to become a registered user (which is totally free).
In order to register to www.hastrovolos.com, you must:
- Complete the registration process;
- Agree to our Terms; and
- Provide true, complete, and up-to-date contact information.
By using our website, you represent and warrant that you meet all the requirements listed above, and that you won’t use our website in a way that violates any laws or regulations.
We may refuse service, close accounts of any users, and change eligibility requirements at any time.
Account and Password
You’re responsible for keeping your username and password confidential. You’re also responsible for any account that you have access to, whether or not you authorized the use. You should immediately notify us of any unauthorized use of your accounts. We’re not responsible for any losses due to stolen or hacked passwords. We don’t have access to your current password, and for security reasons, we may only reset your password.
You can review the personal information you have provided us and make any desired changes to such information, or to the settings, at any time by logging in to your account on our website.
We reserve the right to refuse service, terminate accounts or remove or edit content if you are in breach of applicable laws, these Terms and Conditions or any other applicable guidelines or policies.
Pricing and Availability
All prices are inclusive of legally applicable VAT, according to the current VAT legislation.
Prices listed on our website can be changed at any time without any notice.
All product offers are valid until stock lasts.
We list availability information for products sold on our website, on each product information page. Beyond what we say on that page or otherwise on the website, we cannot be more specific about availability. As we process your order, we will inform you by e-mail or by phone as soon as possible if any products in you order turn out to be unavailable and you will not be charged for those products.
Unless expressly indicated otherwise, we are not the manufacturer of the products sold on our website. While we work to ensure that product information on our website is correct, actual product packaging and materials may contain more and different information to that displayed on our website. Colours may also differ. All information about the products on our website is provided for information purposes only. We recommend that you do not rely solely on the information presented on our website. Please always read labels, warnings and directions provided with the product before use.
For healthcare products, in the event of any safety concerns or for any other information about a product, please carefully read the information provided with the product or contact us. Content on this website is not intended to substitute for advice given by a medical practitioner, pharmacist or other licensed healthcare professional. Contact your healthcare provider immediately if you suspect that you have a medical problem. Information and statements about products are not intended to be used to diagnose, treat, cure or prevent any disease or health condition. We don’t accept liability for inaccuracies or misstatements about products by manufacturers or other third parties. This does not affect your statutory rights.
We sometimes have discounts, either as a Coupon Code or Seasonal Offers. We care about our customers and it is a great pleasure providing them with discounts to get a product at a lower price.
We will never ask for any financial information, such as your bank account number, credit card numbers, or any other information related with financial data.
All payments are performed by credit card using a secure Gateway checkout page provided.
Delivery and Pick-up
We will deliver all the products available in our website within Cyprus and the majority of the products in Greece. We will deliver some products worldwide depending on the exclusivity of each brand to every different country. Please check each product individually to find out if delivery is possible to your territory. We will deliver all products and will do so for all weekdays, except Saturdays, Sundays and holidays.
Delivery methods for shipments within Cyprus:
- Pick-up from chosen H&A Strovolos shop (FREE)
- Pick-up from any GAP Akis Express pick-up office
- Home Delivery, using GAP Akis Express Courier, except some remote areas
Delivery methods for shipments to Greece:
- Standard shipping method (EMS)
Delivery methods for shipments for the rest of the World:
- Check each product individually for delivery methods available. If you selected a product and no payment/shipping option is available then contact us to arrange shipping manually, if possible.
We will do our best to dispatch your product within 24 hours. Please check each product individually for delivery time.
Please note that delivery estimates are just that. They are not guaranteed delivery times and should not be relied upon as such.
We cannot take responsibility for order and delivery delays outside our liabilities such as fire, flood, earthquake, storm, or other natural disaster), war, invasion, civil war, rebellion, riot, terrorist activities, blockage, embargo, labour dispute, strike, lockout or interruption or failure of electricity or telephone service.
Order cancellation and Returns
Please review our Cancellation Policy which applies to all products sold by our website.
We do not sell products for purchase by children. We sell children's products for purchase by adults. If you are under 18 you may only use our website with the involvement of a parent or guardian.
If there are any questions regarding the terms & conditions, you may contact us using the information below:
Address: 116 Tseriou Avenue, Nicosia, Strovolos, 2043 Cyprus
Changes to our Terms and Conditions
We reserve the right to change or update our Terms and Conditions. We will however post any changes on this page.